Gullys Brewing Posted June 24, 2018 Share Posted June 24, 2018 Hi Guys Trying to get a spare tap n washer. Get everything lined up, punch in all my details, double check it all and there is a problem with my card. Note I am doing this from my phone, I'm sure I have money in my bank account and my card does work well and I tried out my wife's card to compare with the same result. Have you guys had any issues with the website taking peoples money lately? I might drop passed the LHBS and check if they stock this gear. Hmm or Big W might stock em. Cheers Link to comment Share on other sites More sharing options...
Hermoor Posted June 24, 2018 Share Posted June 24, 2018 I purchased a new tap and washer yesterday morning from the online shop with no problems. i had a look around but couldn't find them anywhere else, especially my LHBS who referred to Coopers as "supermarket beer" they don't stock any Coopers products Link to comment Share on other sites More sharing options...
Hoppy81 Posted June 24, 2018 Share Posted June 24, 2018 I have problems every time i do an order online. It says error after processing the payment but the payment comes straight out, i ring them each time and they manually process it. Cheers, Hoppy Link to comment Share on other sites More sharing options...
PB2 Posted June 25, 2018 Share Posted June 25, 2018 Give our store a call on 1300 304 038 or shoot through an email to store@coopers.com.au Hermoor, I can guess the store front branding of your LHBS... Link to comment Share on other sites More sharing options...
Beerlust Posted June 25, 2018 Share Posted June 25, 2018 1 hour ago, PB2 said: Give our store a call on 1300 304 038 or shoot through an email to store@coopers.com.au Hermoor, I can guess the store front branding of your LHBS... My guess would be Brewcraft. Cheers, Lusty. Link to comment Share on other sites More sharing options...
joolbag Posted June 25, 2018 Share Posted June 25, 2018 13 hours ago, Hermoor said: ... my LHBS who referred to Coopers as "supermarket beer" they don't stock any Coopers products So foolish! My first ever brew was the Coopers Pale Ale that came with my 23L beer kit (LHBS) and it kickstarted my journey, got me onto this forum and along the journey to where I am today in my brewing! Link to comment Share on other sites More sharing options...
Otto Von Blotto Posted June 25, 2018 Share Posted June 25, 2018 Maybe that's why they don't stock them, they lead people to start brewing all grain down the track and stop using the LHBS for ingredients Link to comment Share on other sites More sharing options...
Hermoor Posted June 25, 2018 Share Posted June 25, 2018 1 hour ago, joolbag said: So foolish! My first ever brew was the Coopers Pale Ale that came with my 23L beer kit (LHBS) and it kickstarted my journey, got me onto this forum and along the journey to where I am today in my brewing! I'm the same, when I got back into brewing i went straight to Coopers, found this forum and went on from there. Link to comment Share on other sites More sharing options...
Gullys Brewing Posted June 25, 2018 Author Share Posted June 25, 2018 6 hours ago, PB2 said: Give our store a call on 1300 304 038 or shoot through an email to store@coopers.com.au Hermoor, I can guess the store front branding of your LHBS... I'll correct the number for you 1300 304 938, (038 sends me to a naughty phone line) got the shock of my life with that one. Link to comment Share on other sites More sharing options...
PB2 Posted June 25, 2018 Share Posted June 25, 2018 Oops! Sorry... Should have cut-and-pasted instead. I dare not ring that number. Link to comment Share on other sites More sharing options...
Gullys Brewing Posted June 25, 2018 Author Share Posted June 25, 2018 all good. had a chat to one of the girls on the phone. Very helpful bunch. I did lodge a complaint though for a bum steer on the phone number... n.a. am good thank you for the help Link to comment Share on other sites More sharing options...
Gullys Brewing Posted June 25, 2018 Author Share Posted June 25, 2018 issue came down to using a Samsung s8 and using chrome as the primary internet thing Link to comment Share on other sites More sharing options...
Marvin Posted June 25, 2018 Share Posted June 25, 2018 I've started an online order more than once using firefox but had to complete in Internet Explorer. Link to comment Share on other sites More sharing options...
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