Magnaman Posted January 11, 2016 Share Posted January 11, 2016 Dear Mr PB2, I have notice the large amount of work that has been put into the web site in the "store" area and I find it all excellent and far more integrated than it has been, the layout across the board is uniformed and makes for easy use. This the brings to light inconsistency, EG: Real Ale. It has the standard format, name,ref number, price, purchase options, description, colour, bitterness, social media links, recipe links, recommendations. Great all easy to see, clear and helpful, most of the other pages are the same, but not English Bitter, not Dark Ale, not Mexican Cerveza, can these please be brought in to the heard of conformity so they don't fall pray to the wolves. Thank You. Hey Zaphode, you understand, right? Cheers. Link to comment Share on other sites More sharing options...
Beeblebrox Posted January 12, 2016 Share Posted January 12, 2016 Me consistent? Please, I rarely even agree with myself! That said, I get what you're saying, PB2 happily gives advice to promote the use of Coopers Commercial yeast from beer bottles, yet seems to indicate that for the home brewer, re-hydrating or culturing yeast may be more effort than it's worth. I'm as confused as anyone else on this subject now! I also agree that having consistent advice & format of brewing info from various cans would seem practical, as well as the fact it would make my ASD/OCD mind happy to see everything "matches". Link to comment Share on other sites More sharing options...
Beerlust Posted January 12, 2016 Share Posted January 12, 2016 I too noticed the EBC, IBU & advised adjunct recommendations are not listed for all the kits listed in the store. A small oversight that I felt they'd get around to sorting at some point. Certainly handy information for the brewer. That said' date=' I get what you're saying, PB2 happily gives advice to promote the use of Coopers Commercial yeast from beer bottles, yet seems to indicate that for the home brewer, re-hydrating or culturing yeast may be more effort than it's worth.[/quote']Possibly a little unfair to PB2 there Beebs. One should remember who PB2 represents here on the forum, & that this is primarily a beginner - intermediate level brewing forum. Although one could argue that re-activating the CCA yeast from the bottle is an advanced technique, it is done so in an easy to explain way & is tied in with the Coopers brand being it's their unique strain of yeast that PB2 knows very well & can guide brewers on. I would suggest that third party products & procedures are not the responsibility of PB2 to advise on in a regular way as there is a lot of grey area in the use of them that can cause problems for ill-informed brewers. Not that PB2 won't or hasn't helped in all of these areas in the past. That's where a few of the more experienced members of the forum come in. We can openly advise methods & products outside the Coopers brand & if any of the information we supply to another brewer results in a failed brew, the brewer will blame that on our individual advice, & will not reflect poorly on the Coopers brand or it's representatives. This scenario gives PB2 what I believe is termed as "Plausible Deniability". When required it also gives him the opportunity to don the cape & fly into rescue the struggling brewer! (Something I know he enjoys!) Just my 2 cents, Lusty. Link to comment Share on other sites More sharing options...
Beeblebrox Posted January 12, 2016 Share Posted January 12, 2016 Yeah good call Lusty, I'll pull my head in & stop posting for a while. Obviously I've taken it a bit too seriously & should give it a break for a while. Link to comment Share on other sites More sharing options...
PB2 Posted January 12, 2016 Share Posted January 12, 2016 Thanks Magnaman! Have passed this on to our Online Store team. "NO CAPE!" - Edna Mode Link to comment Share on other sites More sharing options...
Magnaman Posted January 12, 2016 Author Share Posted January 12, 2016 Thank's PB2. Cheers. Link to comment Share on other sites More sharing options...
CaffeinatedSentryGnome Posted January 12, 2016 Share Posted January 12, 2016 Probably the wrong thread for this but it would be really handy if each brew can had a link to the recipes it's used in and the recipe had a link back the can/malt/sugars Link to comment Share on other sites More sharing options...
Beerlust Posted January 12, 2016 Share Posted January 12, 2016 Hi Zaphod. Yeah good call Lusty' date=' I'll pull my head in & stop posting for a while.Obviously I've taken it a bit too seriously & should give it a break for a while.[/quote'] I thought your question was a good one actually. Good enough that it deserved a good answer if even out of turn by myself. Certainly nothing I'd be burying my head in sand about. Any absence by yourself would be to the detriment of brewers that would benefit from your experience & advice. My apologies if my retort made you think anything otherwise. Cheers, Lusty. Link to comment Share on other sites More sharing options...
Beeblebrox Posted January 13, 2016 Share Posted January 13, 2016 Yeah you're right again Lusty, just because I sometimes say what other people think but keep to themselves, doesn't mean my input isn't valuable to others. Cheers, & really no apology necessary. Link to comment Share on other sites More sharing options...
Beerlust Posted January 13, 2016 Share Posted January 13, 2016 "NO CAPE!" - Edna Mode I admit you had me stumped on this one PB2. I'm thinking to myself' date=' "What the heck does that mean?" [img']pinched[/img] .... ....& then it dawned on me. No capes it is. A pity Madonna didn't heed that advice last year at the annual BRIT Awards! Good one PB2! Cheers, Lusty. Link to comment Share on other sites More sharing options...
Beeblebrox Posted January 15, 2016 Share Posted January 15, 2016 Dear Mr PB2' date=' I have notice the large amount of work that has been put into the web site in the "store" area and I find it all excellent and far more integrated than it has been, the layout across the board is uniformed and makes for easy use. [img']happy[/img] This the brings to light inconsistency, EG: Real Ale. It has the standard format, name,ref number, price, purchase options, description, colour, bitterness, social media links, recipe links, recommendations. Great all easy to see, clear and helpful, most of the other pages are the same, but not English Bitter, not Dark Ale, not Mexican Cerveza, can these please be brought in to the heard of conformity so they don't fall pray to the wolves. Thank You. Hey Zaphode, you understand, right? Cheers. With this in mind, I wonder if it would be possible to have the instructions & info from the brew cans available to view on the website, along with recipes etc? It seems since the first thing you're supposed to do is remove the label, (which is usually easier after soaking the can in hot water), doing so leaves us without the info from the label to refer to, unless we have an identical brew can waiting for a future batch. Surely if we can have the recipes for different styles based on brew & extract cans, putting up the general instructions for each can makes sense to others as well as myself? Link to comment Share on other sites More sharing options...
N1KK0 Posted January 15, 2016 Share Posted January 15, 2016 FWIW as a very new HBer & user of the Coopers website I think the OP's suggestions are excellent and formed the exact same opinion prior to seeing this thread. Coopers have clearly put a lot of thought and effort into making the 'Coopers Club' website quite novel & kitch - which is great BUT simple basics like having ALL the standard info for each of the hopped kits is a really simple thing and how it was overlooked I've no idea. Seems like someone's gotten a little too focused on making things look fancy & cute but forgotten about some pretty standard stuff. FWIW as well - this forum is sensational but whatever platform/code it's on really should be looked at being upgraded to bring it more onto par with the current standard for specialist forums in 2016......it's somewhat cumbersome & clumsy & something which was probably great 5yrs ago but could be pretty simply & cost effectively changed to enhance the user experience (as everyone here generally talks strictly about Coopers products as they're very, very good - hence it'd be quite a good return on equity). FWIW as well the main Coopers website is EXCELLENT - a real credit to the company - just needs a few lil tweaks and it's be near faultless. Cheers, Nick Link to comment Share on other sites More sharing options...
LazyDave Posted January 15, 2016 Share Posted January 15, 2016 The website is a work of art called a nightmare, doesn't make me want to poke around at all, just gets me worried that I won't find the simple link I need, which is usual the store. But there you go. Anyway, my request is that can we have another option for each item where we can click to add to cart WITHOUT going to the cart. I usually order 5 or 6 different brews, and look around the merch etc, and get very bored having to jump back and forth from product to cart to product to cart ad infinitum. Can I just select each product I want, then go to cart, then add the quantities I require please? Oh, and the merch is really disappointing at the moment again. I order big about 3 times a year and when spending 3-400 dollars, throwing in some merch is hardly noticeable, and I love it, probably got most of it anyway lol, but quite often there's nowt worth buying, I'm already running out of glasses, but then so is the store :( Link to comment Share on other sites More sharing options...
Coopers DIY Beer Team Posted January 15, 2016 Share Posted January 15, 2016 Hey Brewers, Just thought we'd pop in here and say hello (hello !) and we wanted to address some of the concerns you have regarding the Online Store/Website. We hear you all loud and clear and you must have been reading our minds! We have solid plans in place to improve the usability of the site, more brewing content and bigger and better merchandise for 2016. As with anything these changes will take time, but we want you to know that we hear what you are saying and appreciate all your feedback. Stay tuned for updates and a big 2016 with Coopers DIY Beer, Cheers! Link to comment Share on other sites More sharing options...
Magnaman Posted January 15, 2016 Author Share Posted January 15, 2016 No changes to my original request and now, go to store click on Brew Cans and it takes you to the craft ROTM. It's a bit like Turnbull fixing the NBN. Two cans and a bit of string. Not holding my breath. Cheers. Link to comment Share on other sites More sharing options...
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