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Dave

delivery times

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Hi all, New brewer here. Just wondering what the delivery times are approximately for online shopping? Also is there a shipping charge added on? thanks

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Hi Dave - I usually takes 2-3 weeks for me to get deliveries in Sydney. There is a shipping charge.

 

You can go to the shop website and pick what you want then go to the checkout and the delivery charge will be added. You can bail out once the delivery charge is displayed if you just want to get an idea of how much it will cost you without actually placing the order.

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...Dave, it would be prudent to check prices before you order, I don't know where you are, but I ordered 2 tins of EB and four 500g packs of LDM before Xmas, it cost me $32 or so in freight! I got a carton of wine (12 bottles)about a fortnght earlier...it cost me $17 freight! I think someone is having a bit of a lend!

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Yeah someone is getting a good deal somewhere - I order a lot of things that are heavier and have to travel a lot further (and get here quicker) for a much smaller postage cost.

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Once again, this is feedback that the General Store would appreciate. airport@coopers.com.au

 

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I have a feeling the inbox at airport@coopers.com.au may be a bit full in the next couple of days.

 

Can everybody please take PB2's advice and drop them an email to express your dissatisfaction at the excessive postage charged for orders.

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ok thanks everyone, i guess a two to three week wait with some excessive freight prices probably cancelling out the discount, means i may as well just head to my local brew shop.

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I have a feeling the inbox at airport@coopers.com.au may be a bit full in the next couple of days.

 

Can everybody please take PB2's advice and drop them an email to express your dissatisfaction at the excessive postage charged for orders.

 

 

hmmm

 

who do they use to ship it with ??

 

for my order

Coopers DIY Beer Kit, Super Show Bag + a couple of other small things was $8.65, however that is local and not interstate.

 

however you think it would be quicker than 7 to 21 days for most places in Australia.

 

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That's what I got charged for about 12 kg of goo, so I thought that was pretty reasonable. My previous order took about a week and was delivered by Aussie Post.

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Paul, this may seem a stupid question, but why would the general store need to be told they are ripping us off? Surely they know how much they are charging so they already know they are ripping us off!

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Paul' date=' this may seem a stupid question, but why would the general store need to be told they are ripping us off? Surely they know how much they are charging so they already know they are ripping us off![/quote']

 

Nice one mate, it seems although Coopers are the worlds biggest seller of homebrew products thet have a hard time getting their act together when it comes to us Aussies. Maybe they should put on a few hombrewers as consultants we'd set them on the right track.

 

On the delivery front this can always be blamed on Aussie Post.

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As mentioned in other threads before, the General Store started as a retailer of Coopers branded merchandise and only took on the selling of brewing products because of the noise made by Coopers Club members. Initially, a delicate situation - not wanting to be seen as a competitor with Specialist Stores, they set the price of brewing products accordingly.

 

They are a small retail outlet, operating as a separate business unit.

 

As with most small retailers, they look to move with the customers' wants and needs. They are keen to hear from you...

 

airport@coopers.com.au

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I think I missed the other threads on this and I didn't know any of this. Good to know - I'll cut them a bit of slack from now on [innocent]

 

All my whingeing and whining aside I have always been happy with their service and the quality and freshness of the product. The only 2 sticking points are the inclusion of outdated products in the the pamphlets I receive with my orders and the fact that the delivery are about 30% above average (I know, I know, I'm like a broken record [pinched] ). But again this is something to raise with them.

 

I must say that faced with not being able to purchase Home Brew products from the Coopers Store I would be the first to happily pay the extra cost for delivery as I can't get some of the items at my only LHBS.

 

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thank you very much Coopers

 

Ordered on the 18th and it arrived last night [biggrin]

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Well it didn't have far to go [biggrin]

 

I just made a small order myself - you gotta help out these Mum & Pop businesses [cool] (I'm not even going to complain about the $23.45 delivery charge).

 

Remember boys and girls just a few more days before the January 20% off promotion finishes [rightful]

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I haved moaned a fair bit about the delivery charges from the Coopers Store in the past so I thought I should post soemthing (mostly) positive.

 

I made an order on the 27th of Jan and it has just turned up in record time on the morning of the 3rd of Feb. That has got to be a record (it usually takes 2-3 weeks).

 

The only downside is the quality of items in the $20 showbag I also ordered - but that is to be expected. I don't think the cooler bag has any insulating properites and is a big let down as I had big plans fo it and the stainless steel mug seems a bit on the crappy side but I could be wrong? Has anyone used one? The wall mounted bottle opener looks pretty good but now I have to get a wall [biggrin] . The Coopers refelctive shade is now proudly keeping my car cool but it really restricts my vision when driving [sideways].

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Hey Muddy, I plonked the weight and dimensions of the 5 cans of goo I ordered from the Coopers online store into the Australia Post parcel cost calculator, and got a quote from Adelaide CBD to Sydney CBD - $25!! [w00t].

I don't know how much you ordered, but given they also send them registered mail at additional cost, it looks like Coopers may have actually subsidised your postage. I think Australia Post may be the villains here. [pinched]

My order turned up in 4 working days or so, well packaged, and cheaper than I could have got if I drove an hour to the closest LHB who stock them, so I'm not complaining. This time [biggrin]

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My calulations placed the postage at $15. I also did some dummy orders with SA brew supplies stores as comparison and they came out closer to the $15 mark too.

 

I may complain about postage but the brewing products from Coopers are top notch so I guess that far outweighs any of my petty grievances.

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(snip) the stainless steel mug seems a bit on the crappy side but I could be wrong? Has anyone used one?

 

I tried out my new mug on the weekend in 36C heat and am happy to say it performed admirably and keep my beer ice cold for a lot longer than I would have expected.

 

It seemed a bit "light weight" to be considered a quality item but once again I have been proven wrong.

 

Cheers to you my Coopers stainless steel mug [biggrin]

 

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Johng,

To quote you, \u201cMaybe they should put on a few hombrewers as consultants we'd set them on the right track\u201d.

 

I have already started the ball rolling, see my topic \u201cAdvertising.\u201d

My final reply. I will await Cooper response.

 

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Don't hold your breath Mate...and I thought I was hard to please.

 

Coopers is a business - They sell things for a profit. People who like Coopers may wish to buy a Coopers T-Shirt or similar and the Coopers store caters to those people. I for one don't think I could visit SA and not buy a T-Shirt.

 

EDIT: Having said that, I've just been made redundant and need a job so if Coopers need any cosultants just give me a call and I'll be on the next plane [biggrin]

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(snip) the stainless steel mug seems a bit on the crappy side but I could be wrong? Has anyone used one?

 

I tried out my new mug on the weekend in 36C heat and am happy to say it performed admirably and keep my beer ice cold for a lot longer than I would have expected.

 

It seemed a bit "light weight" to be considered a quality item but once again I have been proven wrong.

 

Cheers to you my Coopers stainless steel mug [biggrin]

 

same here

I though it was a little light however works quite well, very happy with the one i got

 

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