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Refund

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A question for Coopers.

 

 

 

over the past months I've sent off for a $15 refund for buying a second brew kit and $5 refunds for buying a can of brew. It has been months and I haven't received any cheques.

 

 

 

I'm starting to wonder if Coopers ever received my requests. They were sent to the reply paid addresses as instructed.

 

 

 

Any news?

 

 

 

Keith

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G'day Keith,

 

I shall chase it up!!

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Keith,

 

I gave your details to our administration people and they assured me that you will receive the rebate cheques within the next week.

 

Let me know if they haven't turned up by Friday 28th May.

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Paul,

 

 

 

thanks for chasing it up. Still haven't received them as of today but I'll let you know whether they arrive by 28 May.

 

 

 

cheers

 

 

 

 

 

Keith

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Rod,

 

our admin people will be sending a cheque out to you with the next batch.

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Paul,

 

 

 

Unfortunately the cheques still haven't arrived. You asked me to let you know if they didn't arrive by 28 May, so I'm letting you know.

 

 

 

I don't want to complain but it seems clear that there are some problems with Coopers Administration that are giving the 'Coopers' name a bad reputation.

 

 

 

Keith

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The joys of changing over to a new computer system! One has to expect a few hurdles...turns out that the $ rebate process is one of those hurdles. I have been assured by our admin people that the requests for cheques have been forwarded to the bank, so keep an eye out.

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Paul,

 

 

 

thanks for your efforts. I'll let you know if I receive them.

 

 

 

Keith

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I've got a $5 cheque that coopers is supposed to be sending me, for when I bought an international series homebrew tin about 2 or 3 months ago.

 

 

 

If you're having computer system troubles then that's OK... I can wait patiently.

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Paul

 

 

 

 

 

The $5 refund cheques arrived today but I still haven't received the $15 refund for buying a second kit.

 

 

 

I'll keep you posted.

 

 

 

cheers

 

 

 

Keith

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I'm still waiting for my $15 cheque. I'll let you know if I get it.

 

 

 

Keith

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I would like to know how to get a refund voucher for purchasing Cooper's products. Is this a special deal with selected suppliers? To my knowledge this is not available on the Vic / N.S.W. border.

 

"Don't waste time keep drinking"

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Currently, new Coopers Micro-Brew Kits contain a small questionnaire card with a $5 rebate offer...those people who elect to remain on the mailing list may get further rebate offers.

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Paul,

 

 

 

I still haven't received my $15 refund for buying a second Coopers kit. Should I just give?

 

 

 

Keith

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Keith,

 

our admin people tell me that your name was included for the next mail-out of cheques...so standby!!

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Paul,

 

 

 

thank you. My $15 cheque arrived today. Thanks for your efforts. I'll go out and buy another Coopers Brew with the money.

 

 

 

cheers,

 

 

 

 

 

Keith

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