c38193 Posted May 17, 2004 Share Posted May 17, 2004 A question for Coopers. over the past months I've sent off for a $15 refund for buying a second brew kit and $5 refunds for buying a can of brew. It has been months and I haven't received any cheques. I'm starting to wonder if Coopers ever received my requests. They were sent to the reply paid addresses as instructed. Any news? Keith Link to comment Share on other sites More sharing options...
PB2 Posted May 17, 2004 Share Posted May 17, 2004 G'day Keith, I shall chase it up!! Link to comment Share on other sites More sharing options...
PB2 Posted May 17, 2004 Share Posted May 17, 2004 Keith, I gave your details to our administration people and they assured me that you will receive the rebate cheques within the next week. Let me know if they haven't turned up by Friday 28th May. Link to comment Share on other sites More sharing options...
c38193 Posted May 26, 2004 Author Share Posted May 26, 2004 Paul, thanks for chasing it up. Still haven't received them as of today but I'll let you know whether they arrive by 28 May. cheers Keith Link to comment Share on other sites More sharing options...
PB2 Posted May 27, 2004 Share Posted May 27, 2004 Rod, our admin people will be sending a cheque out to you with the next batch. Link to comment Share on other sites More sharing options...
c38193 Posted May 29, 2004 Author Share Posted May 29, 2004 Paul, Unfortunately the cheques still haven't arrived. You asked me to let you know if they didn't arrive by 28 May, so I'm letting you know. I don't want to complain but it seems clear that there are some problems with Coopers Administration that are giving the 'Coopers' name a bad reputation. Keith Link to comment Share on other sites More sharing options...
PB2 Posted May 30, 2004 Share Posted May 30, 2004 The joys of changing over to a new computer system! One has to expect a few hurdles...turns out that the $ rebate process is one of those hurdles. I have been assured by our admin people that the requests for cheques have been forwarded to the bank, so keep an eye out. Link to comment Share on other sites More sharing options...
c38193 Posted June 9, 2004 Author Share Posted June 9, 2004 Paul, thanks for your efforts. I'll let you know if I receive them. Keith Link to comment Share on other sites More sharing options...
Wal1525228907 Posted June 9, 2004 Share Posted June 9, 2004 I've got a $5 cheque that coopers is supposed to be sending me, for when I bought an international series homebrew tin about 2 or 3 months ago. If you're having computer system troubles then that's OK... I can wait patiently. Link to comment Share on other sites More sharing options...
c38193 Posted June 15, 2004 Author Share Posted June 15, 2004 Paul The $5 refund cheques arrived today but I still haven't received the $15 refund for buying a second kit. I'll keep you posted. cheers Keith Link to comment Share on other sites More sharing options...
Wal1525228907 Posted June 21, 2004 Share Posted June 21, 2004 I got my $5 refund last week. cheers :) Link to comment Share on other sites More sharing options...
c38193 Posted June 27, 2004 Author Share Posted June 27, 2004 I'm still waiting for my $15 cheque. I'll let you know if I get it. Keith Link to comment Share on other sites More sharing options...
c38193 Posted July 5, 2004 Author Share Posted July 5, 2004 still waiting Link to comment Share on other sites More sharing options...
The Brew Master Posted July 6, 2004 Share Posted July 6, 2004 I would like to know how to get a refund voucher for purchasing Cooper's products. Is this a special deal with selected suppliers? To my knowledge this is not available on the Vic / N.S.W. border. "Don't waste time keep drinking" Link to comment Share on other sites More sharing options...
PB2 Posted July 6, 2004 Share Posted July 6, 2004 Currently, new Coopers Micro-Brew Kits contain a small questionnaire card with a $5 rebate offer...those people who elect to remain on the mailing list may get further rebate offers. Link to comment Share on other sites More sharing options...
c38193 Posted July 15, 2004 Author Share Posted July 15, 2004 Paul, I still haven't received my $15 refund for buying a second Coopers kit. Should I just give? Keith Link to comment Share on other sites More sharing options...
PB2 Posted July 15, 2004 Share Posted July 15, 2004 Keith, our admin people tell me that your name was included for the next mail-out of cheques...so standby!! Link to comment Share on other sites More sharing options...
c38193 Posted July 16, 2004 Author Share Posted July 16, 2004 Paul, thank you. My $15 cheque arrived today. Thanks for your efforts. I'll go out and buy another Coopers Brew with the money. cheers, Keith Link to comment Share on other sites More sharing options...
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