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what aload shit 4kg of enhancer 3 4 loads of shit even concrete blocks are softer hit one with flat side of shifter spannner no good I PAID GOOD MONEY for so called quality goods and you sent 4kg of croncete blocks what are you going to do about it

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G'day Adrian,
although the Brew Enhancer is as hard as a brick, it won't compromise the quality of the final beer.

Don't worry about breaking it up and dissolving it.  Simply add it to the brew and leave it to float around like a malty iceberg - it will dissolve in the brew eventually. 

If you are not happy with my reply, give our brewing help team a yell.  The email address:
customerservice@coopers.com.au

Cheers!

PB2 

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Given I work in customer service myself, you've got to love the opening approach used for assistance don't you.

I can think of something else I'd do with that "shifter spanner".

Lusty.

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You could build a igloo with the blocks containing LDM in it but can confirm they 100% ferment out like PB2 said. Quick Google search woulda stopped you looking like a .. shift... err...  I mean tool.

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perhaps we can email adrian the freemason with some advice?

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Guys, leave the poor guy alone. Judging by the execution of the written word he's obviously on his last 2 neurons connected by a rusty spirochete.

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1. Signs up with personal email address - check

2. Punctuation skillz - check

3. Deserves 3 4 loads of shit even concrete blocks - check

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Adrian hasn’t got back on to see what was “going to be done about it”. Maybe the enhancer packets fell on him and he is trapped under them. 

Should we call for help

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