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Gully85

Why won't you take my money?

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Hi Guys

Trying to get a spare tap n washer.  Get everything lined up, punch in all my details, double check it all and there is a problem with my card. 

Note I am doing this from my phone, I'm sure I have money in my bank account and my card does work well and I tried out my wife's card to compare with the same result. Have you guys had any issues with the website taking peoples money lately?

I might drop passed the LHBS and check if they stock this gear. Hmm or Big W might stock em.

Cheers

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I purchased a new tap and washer yesterday morning from the online shop with no problems.

i had a look around but couldn't find them anywhere else, especially my LHBS who referred to Coopers as "supermarket beer" they don't stock any Coopers products

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I have problems every time i do an order online. It says error after processing the payment but the payment comes straight out, i ring them each time and they manually process it.

 

Cheers,
Hoppy

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Give our store a call on 1300 304 038 or shoot through an email to store@coopers.com.au

Hermoor, I can guess the store front branding of your LHBS... 

  • Haha 1

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1 hour ago, PB2 said:

Give our store a call on 1300 304 038 or shoot through an email to store@coopers.com.au

Hermoor, I can guess the store front branding of your LHBS... 

My guess would be Brewcraft. ?

Cheers,

Lusty.

  • Thanks 1

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13 hours ago, Hermoor said:

... my LHBS who referred to Coopers as "supermarket beer" they don't stock any Coopers products

So foolish!  My first ever brew was the Coopers Pale Ale that came with my 23L beer kit (LHBS) and it kickstarted my journey, got me onto this forum and along the journey to where I am today in my brewing!

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Maybe that's why they don't stock them, they lead people to start brewing all grain down the track and stop using the LHBS for ingredients ??

  • Haha 1

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1 hour ago, joolbag said:

So foolish!  My first ever brew was the Coopers Pale Ale that came with my 23L beer kit (LHBS) and it kickstarted my journey, got me onto this forum and along the journey to where I am today in my brewing!

I'm the same, when I got back into brewing i went straight to Coopers, found this forum and went on from there.

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6 hours ago, PB2 said:

Give our store a call on 1300 304 038 or shoot through an email to store@coopers.com.au

Hermoor, I can guess the store front branding of your LHBS... 

I'll correct the number for you 1300 304 938, (038 sends me to a naughty phone line) got the shock of my life with that one. 

  • Haha 5

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Oops!  Sorry...

Should have cut-and-pasted instead.  I dare not ring that number. ?

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all good. 

had a chat to one of the girls on the phone. Very helpful bunch. I did lodge a complaint though for a bum steer on the phone number... ? n.a. am good thank you for the help

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issue came down to using a Samsung s8 and using chrome as the primary internet thing

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I've started an online order more than once using firefox but had to complete in Internet Explorer.

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