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  1. paulgf


    Customer service have been very understanding and are sorting the issue out, which is much appreciated. It hasnt put me off brewing with my coopers kit and i will have the new batch going as soon as i get a new tap. Thanks for the replies, Paul
  2. paulgf


    Thanks Shamus, i managed to save the beer below tap level, although it got a bit shook up in the process. I have ordered two more taps ,so i have a spare. Probably just bad luck,never mind will be doing the next batch once the taps arrive. Going to try a cerveza next then an English bitter. Going for easy recipes to start with.
  3. paulgf


    Hello well i just started brewing and bought my Coopers diy 23 litre kit. I went to bottle it on Friday and as i opened the tap it fell in half and the beer poured everywhere, There was mass panic...........and disappointment as it was not usable and i couldn't make another batch as planned. On examination one of the tap lugs was missing and two of the others had split and lifted away, as though they were perished. I only washed the new kit in warm water, was very gentle with the tap and applied olive oil to the o rings as suggested. Has anyone else had this issue. I have written to customer care over the weekend and await their response.
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